Boutique Transparency
Refund & Return Policy
Crafted and packed with love in India
"Every piece we create is a whisper of botanical beauty. Because they are handcrafted specifically for you, our policy is designed to protect this artisanal integrity."
General Policy
- No returns, exchanges, or refunds unless the item arrives damaged or defective.
- Handmade items may have minor variations in color, size, or finish, these are normal and part of their charm.
- Colors may vary slightly due to lighting and screen settings.
If Your Order Arrives Damaged
- Contact us within 48 hours of delivery.
- Share a continuous, unedited unboxing video and clear photos of the packaging.
- Include your order number, name, and a brief description of the issue.
- Once verified, we’ll provide a replacement or an equivalent artisanal solution.
What Isn’t Considered a Defect
- Slight color differences due to lighting or screens.
- Small variations in petal placement typical of handcrafted items.
- Damage from improper handling or storage after delivery.
Custom & Made-to-Order
Custom pieces are created specifically for you and cannot be canceled or modified once our artisans begin their work.